At Flexcom Institute, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, enroll in our courses, or use our e-learning platform (Tutor LMS). By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with the best learning experience possible:

• Personal Data: Your full name, contact information (email, phone), date of birth, gender, and address.

• Educational Details: Prior qualifications, certifications, and enrollment information.

• Login Credentials: Username and encrypted passwords for secure access to our platform.

• Billing Information: Payment history and related transaction data (handled via secure gateways).

• Technical Data: IP address, browser type, device details, and site interaction logs.

• Communication: Emails, inquiries, surveys, feedback forms, and live chat interactions.

2. How We Use Your Information

Your information helps us serve you better. We use it to:

• Enroll you in selected courses and manage your learning progress.

• Deliver personalized content and study recommendations.

• Send administrative and promotional emails (opt-in only).

• Issue certificates and verify academic records.

• Provide technical and learner support.

• Improve our courses, content, and platform functionality.

• Fulfill legal and institutional obligations.

3. Sharing Your Information

We do not sell or trade your personal information. We may share it in limited circumstances:

• Third-Party Providers: Trusted vendors who assist in payment processing, LMS hosting, or analytics — all under strict confidentiality.

• Legal Requirements: To comply with applicable laws or enforce our rights.

• Academic Partners: For certification, internship, or career support (only with your consent).

4. Data Security Measures

We prioritize your data protection with:

• SSL encryption across all pages

• Secure server hosting and firewall protection

• User role management for access control

• Daily data backups and monitoring tools

5. Your Rights

As a user, you have the right to:

• Access and update your personal data.

• Request correction of inaccurate details.

• Opt-out of marketing communications at any time.

• Request deletion of your account (subject to retention policies).

Please email [Insert Contact Email] to make a data-related request.

6. Data Retention

We retain your information for as long as necessary to:

• Fulfill educational and administrative obligations

• Maintain certification records

• Resolve disputes or legal claims

7. Cookies & Tracking

We use cookies to:

• Enhance your browsing and user experience

• Analyze site traffic and performance

• Store login and session preferences

You may manage or disable cookies via your browser settings.

8. Children’s Privacy

Flexcom Institute’s services are intended for individuals aged 16 and above. We do not knowingly collect information from minors without parental or guardian consent.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with a new “Effective Date.” Continued use of our services implies acceptance of any revised terms.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us